Senior Product Designer

Are you passionate about creating intuitive digital experiences that empower millions of entrepreneurs?

As a Senior Product Designer, you'll play a pivotal role in shaping the future of Jimdo's products by designing seamless, accessible, and impactful customer experiences across web and mobile platforms. Reporting to the Head of Experience Design, you'll lead end-to-end product design—from discovery and research through delivery—working closely with Product Managers, Engineers, Researchers, Data teams, and AI specialists.

You'll combine systems thinking, strategic product design, customer insights, and emerging AI design practices to solve meaningful customer problems while helping raise the overall design maturity across the organization through collaboration and mentorship.

• Lead end-to-end product design across discovery, ideation, prototyping, validation, and delivery.
• Conduct generative and evaluative user research, usability testing, customer interviews, and Jobs-to-be-Done discovery to uncover customer needs.
• Design elegant, accessible, and responsive experiences across desktop and mobile using modern design systems and WCAG best practices.
• Create high-quality interaction designs, prototypes, information architecture, and visual experiences that drive customer value.
• Collaborate closely with Product, Engineering, Research, Marketing, Data, and AI teams to influence product strategy and deliver exceptional customer experiences.
• Design and prototype AI-powered experiences, conversational interfaces, and AI-assisted workflows while promoting responsible AI design.
• Contribute to design systems and design operations, and continuously improve design quality, processes, and team practices.

• 5–8 years of experience designing digital SaaS products, with ownership across the full product lifecycle.
• Strong expertise in UX, interaction design, visual design, prototyping, information architecture, usability testing, and systems thinking.
• Experience conducting qualitative and quantitative user research and translating insights into impactful product solutions.
• Deep proficiency with Figma and modern prototyping tools, alongside experience working with design systems.
• Proven success collaborating within cross-functional Agile product teams alongside Product Managers and Engineers.
• Strong strategic thinking, communication, stakeholder management, and mentoring skills that help elevate teams and influence product direction.
• Experience designing AI-assisted or AI-powered product experiences is highly desirable.

• Inspiring Mission: At our core, we are driven by a meaningful mission - to empower solopreneurs and small businesses to succeed and to contribute to the sustainability and vibrancy of the communities they serve.
• Flexibility and Trust: Our work environment thrives on flexibility and trust. We offer fully remote work set-up with opportunities for in-person collaboration. You can manage your working hours flexibly because we prioritize the results you deliver over the number of hours you put in.
• An International Diverse Team: Our team is a mosaic of over 248 individuals hailing from 50+ different countries and working across 15+ diverse locations. We take pride in our openness and inclusivity, with an Employee-led DEI Council and active ERGs that ensure everyone's voices are heard.
• Continuous Growth and Career Development: We invest in your growth with company-wide access to LinkedIn Learning and curated learning paths. From day one, you have the chance to contribute your ideas and create a meaningful impact. Our flat hierarchies and swift decision-making processes provide an open platform for your career progression.
• Annual compensation reviews to ensure you're rewarded fairly.
• A remote office set-up bonus to enhance your workspace.
• An employee assistance program, offering resources and counseling.
• Plus, a perk that keeps giving: up to three free Jimdo websites for your personal or professional projects that you get to keep forever.