Forward Deployed Engineer

As a Forward Deployed Engineer, you will be the technical face of Mercura - the person who turns a signed deal into a live, working AI deployment.

You'll spend most of your time deep in technical work: integrating our software into complex enterprise systems, structuring customer data for AI, and adapting models to fit real-world workflows. But you'll also engage directly with users and senior stakeholders daily - debugging their problems, understanding their processes, and walking C-level stakeholders through a prototype you built overnight.

If you're a builder who gets energy from talking to customers and solving hard technical problems in messy, real-world environments - this role is for you.

• Customer Implementation: Own the full technical implementation of our software after the sales handoff - from first kickoff to go-live. You are the person who makes it work.
• AI Adaptation: Configure and finetune Mercura's AI for customer specific use cases - including prompt engineering and model behavior adjustments to match their domain and processes.
• Data Structuring & System Integration: Bring customer data into shape and build customer system integrations (e.g., SAP, APIs)
• Prototyping: Build prototypes that demonstrate new features or solve emerging customer problems and evolve them into scalable solutions
• Customer Relationships: Engage daily with technical, senior business stakeholders and users at customer organizations. You translate their pain into engineering decisions - and back again.
• Feedback Loop: Be the voice of the customer inside Mercura. Surface patterns, edge cases, and product gaps to the core engineering team with enough context to move fast.

• German (native fluency)
• Full-Stack Engineering: You are comfortable across frontend, backend, and data pipelines (Python, React, Typescript, SQL, APIs)
• System Integrations: Experience connecting software to ERP systems, REST/GraphQL APIs, webhooks or B2B SaaS implementations is a plus
• Data Wrangling: Ability to make sense of messy, inconsistent real-world data and build reliable structure around it fast
• AI & LLMs: Practical experience with LLMs, agents, and prompt engineering — you know how to adapt model behavior to fit a specific domain and workflow
• Customer obsession: You thrive at the intersection of engineering, product, and real customer environments, and find it genuinely satisfying to solve customer problems end-to-end - not just hand it off
• High agency & ownership: You don't wait to be told what to do. When something is broken or missing, you fix it
• Communication: You can explain technical features to engineer, users and a CFO - and know which mode you're in
• Mission-driven: Your job is part of how you define yourself. You treat your work as a top priority, and you're fully committed to achieving ambitious goals amid uncertainty
• Scrappiness: You're comfortable with ambiguity, imperfect data, and legacy systems. You find a way
• You want to work in-person in Munich with a higher intensity than in a 9-5 job

• Steepest possible learning curve: There's no faster way to grow than building a company from scratch. You'll be thrown into the cold water, do things no one has done before, and have founder-like freedom in your domain. Over five Mercura alumni have gone on to found their own companies and raise millions after their time with us.
• Build something with real-world impact: We ship code that directly helps a massive, yet overlooked manual industry run more efficiently and sustainably. With us, you can work on AI that contributes to economic growth and stability on a huge scale.
• Ownership over comfort: You own a real area end to end. No one stands between you and your problem. It's uncomfortable at times, and that's exactly why you'll grow faster here than in any normal job.
• Exceptional colleagues: You'll work alongside experienced operators, ex-founders, Science Olympiad medallists, and top graduates from Google, Bain, MIT, TUM, Harvard, CDTM, Oxford, and Cambridge. The bar stays high because the people next to you are the biggest lever for your growth.
• Radical clarity: You'll always know where the company stands and why we decide what we decide — the real numbers, the wins and the setbacks, and the thinking behind them. Your input is genuinely wanted, and the best argument wins.
• Tools, no questions: Your own company card and any AI or productivity tools you need to do your best work, without approval theater.
• Real shares: Real equity in Mercura with the most favorable tax treatment. No VSOP, no ESOP.
• The everyday: Free team dinners up to 4x/week, UrbanSportsClub membership, a company bike, and team workouts 3x/week. Easy relocation to Munich — our office sits in the WERK1 startup incubator, with an apartment next door for around €800/month.